I've been with Barlcays for years but I've had it with them now. I can no longer message them via their website because the button doesn't do anything, and the layout you get when viewing transactions now looks like it was done by a kid who has never had a bank account before. I have to view statements to get a clear view of ins and outs, whereas before I could just look at recent transactions.
I'm going to switch and would love to get some recommendations based on people's experiences.
I'm quite happy with Lloyds.
Been with them for about 30 years.
Online and telephone banking available and statements are easy to read online.
Thanks @Carer. I was thinking of switching to Lloyds.
My sister recently switched to Chase although she does banking on her mobile. I prefer to pay by cash or card and do online banking on my PC.