I have insured my GSH for eight years with animal friends. In July he reached his eight years, and the new policy was due to begin Aug.
The price increased from £24 per month to £31.50 no problem with that and the excess stayed the same £99, I then noticed Per Cost 35%, I called Animal Friends to be told that as well as the £99 excess I would have to pay 35% of the vet bill. I cancelled the policy.
Just thought it may be of interest to some pet owners
Please