Would have put this on the thread below started by ramt65 but can't for some reason. (Webmaster?)
Anyhow, just wanted to say that having looked at the contact details left on this site and on EoD I cannot find any phone number or e-mail address for this new service.
Just thought I'd point that out.
thanks @flo & @Lynne. i am not sure what is causing this at the moment, so i'll have to look into it.