Has anyone else noticed that the trains are not being cleaned now?
The train I was on this morning (which broke down incidentally) stank like an old damp disused property. I'm not sure I should buy a season ticket anymore.
Suggest you tell that to
Julian Crow Operations Manager, South West First Great Western, Milford House, 1, Milford Street Swindon SN1 1HL email - julian.crow@firstgroup.com
and then let us know his response.