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QuickBooks is a crucial accounting tool for companies, but like other software, it occasionally has problems that prevent it from working as intended. The QuickBooks Application with Revoked Certificate Error is one example of an error that users could see. Usually, security settings, revoked or expired digital certificates, or improper system setups cause this problem. QuickBooks may not launch, access specific services, or interact with third-party apps when this issue occurs. We will go into the reasons behind this mistake and offer detailed instructions on how to resolve it in this extensive article.

What Causes the QuickBooks Revoked Certificate Error?

The Revoked Certificate Error in QuickBooks typically occurs due to the following reasons:

1. Expired or Revoked Digital Certificate: Digital certificates are used by QuickBooks to confirm its legitimacy. The software could show this error if the certificate has expired or been revoked by Intuit or another authority.
2. Security Settings in Windows: Some Windows security settings, such as strict SSL/TLS configurations, may prevent QuickBooks from running due to certificate issues.
3. Outdated QuickBooks Version: The security certificate for QuickBooks may no longer be valid if you are using an old version of the program.
4. Corrupt Installation Files: A corrupted QuickBooks installation or missing files may trigger this issue.
5. Windows System Updates or Browser Settings: Updates to Windows can occasionally change security settings, which might cause issues with QuickBooks certificates.
6. Firewall or Antivirus Interference: Some security programs might mistakenly block QuickBooks, thinking it is a threat due to its certificate status.

How to Fix QuickBooks Application with Revoked Certificate Error

Now that we understand the potential causes, let’s go through several troubleshooting methods to fix this issue.

Solution 1: Update QuickBooks to the Latest Version

One of the most common causes of the revoked certificate error is an outdated QuickBooks version. Intuit frequently releases updates to fix bugs and improve security, so updating QuickBooks may resolve the issue.

Steps to Update QuickBooks:

1. Open QuickBooks Desktop.
2. Click on the Help menu and select Update QuickBooks Desktop.
3. Go to the Update Now tab and check the box for Reset Update.
4. Click Get Updates and wait for the process to complete.
5. Restart QuickBooks and check if the issue is resolved.

Solution 2: Verify and Reinstall the Digital Certificate

If the QuickBooks digital certificate is missing, expired, or revoked, reinstalling it may resolve the issue.

Steps to Reinstall the Digital Certificate:

1. Navigate to the QuickBooks installation folder (typically found in C:\Program Files\Intuit\QuickBooks).
2. Locate the QuickBooks executable file (e.g., QuickBooks.exe).
3. Right-click the file and select Properties.
4. Click on the Digital Signatures tab and select Intuit, Inc. from the list.
5. Click Details, then click View Certificate.
6. In the Certificate window, click Install Certificate and follow the prompts to complete the installation.
7. Restart your computer and check if the issue is resolved.

Solution 3: Adjust Windows Security Settings

Sometimes, strict security policies in Windows may cause the revoked certificate error. Modifying certain settings can help resolve the issue.

Steps to Adjust Security Settings:

1. Open the Control Panel and go to Internet Options.
2. Click on the Advanced tab.
3. Scroll down to the Security section.
4. Ensure that the following options are checked:
   • Use TLS 1.2
   • Use SSL 3.0
5. Uncheck Check for publisher's certificate revocation and Check for server certificate revocation (if enabled).
6. Click Apply and OK to save the changes.
7. Restart your computer and try opening QuickBooks again.

Solution 4: Reset Internet Explorer Settings

QuickBooks relies on Internet Explorer for web-based services and security verification. Resetting its settings may resolve the revoked certificate issue.

Steps to Reset Internet Explorer:

1. Open Internet Explorer (not Microsoft Edge).
2. Click on the gear icon in the top-right corner and select Internet Options.
3. Navigate to the Advanced tab and click Reset.
4. Check the box that says Delete personal settings, then click Reset.
5. Restart your computer and try opening QuickBooks again.

Solution 5: Disable Antivirus and Firewall Temporarily

Antivirus programs and firewalls can sometimes mistakenly block QuickBooks due to certificate-related security restrictions.

Steps to Temporarily Disable Antivirus & Firewall:

1. Open your antivirus software and navigate to settings.
2. Look for an option to disable real-time protection or turn off the firewall temporarily.
3. Open QuickBooks and check if the issue persists.
4. If QuickBooks works fine, add it as an exception in your antivirus settings.
5. Re-enable your antivirus and firewall to protect your system after troubleshooting.

Solution 6: Repair QuickBooks Installation

If the revoked certificate error is due to corrupted QuickBooks files, repairing the installation may resolve the issue.

Steps to Repair QuickBooks:

1. Open Control Panel and go to Programs and Features.
2. Locate QuickBooks in the list of installed programs.
3. Click on it and select Uninstall/Change.
4. In the QuickBooks Installation window, select Repair and follow the prompts.
5. Once the repair process is complete, restart your computer and check if the error is resolved.

Solution 7: Perform a Clean Install of QuickBooks

If none of the above methods work, performing a clean install of QuickBooks can eliminate any underlying issues causing the revoked certificate error.

Steps for a Clean Install:

1. Uninstall QuickBooks:

   • Open Control Panel and go to Programs and Features.
   • Find QuickBooks, click Uninstall, and follow the on-screen instructions.

2. Use the QuickBooks Clean Install Tool:

   • Download the QuickBooks Clean Install Tool from Intuit’s official website.
   • Run the tool to remove all residual QuickBooks files from your system.

3. Reinstall QuickBooks:

   • Download the latest version of QuickBooks from the official website.
   • Install it and activate your license.

4. Check for Updates:

   • Go to Help > Update QuickBooks Desktop and ensure all updates are installed.

Solution 8: Contact QuickBooks Support

If the error persists despite trying all the solutions above, it may require professional assistance. Contact QuickBooks Customer Support for expert guidance.

How to Contact QuickBooks Support:

• Visit Intuit’s official website and navigate to the Support section.
• Use the Live Chat option or call their customer support helpline.
• Provide details about the revoked certificate error to get a personalized solution.

Conclusion

Although it can be annoying, the QuickBooks Application with Revoked Certificate Error is typically resolvable with the correct troubleshooting techniques. Some of the best solutions to fix the problem include updating QuickBooks, reinstalling its digital certificate, modifying security settings, and doing a clean install. For more advanced help, it is advised to get in touch with QuickBooks Support if none of these fixes resolve the issue. You may resume efficiently running your company and restore QuickBooks functionality by following this guide.