Beyond Dawlish

Navigating Old Navy return policy can make your shopping experience more enjoyable and stress-free. Old Navy allows returns within 45 days of purchase, giving you plenty of time to assess your items. Whether you bought your items online or in-store, the return process is straightforward.

To return an item, it must be in its original condition, with all tags attached and packaging intact. If you're returning items purchased online, you can start the process by visiting their website and printing a return label. Returns in-store are also easy; simply bring your items and receipt to the nearest Old Navy store.

Old Navy accepts returns for most items, though there are exceptions like final sale items or certain accessories. Refunds are issued to the original payment method, and you should see the credit back on your account within a few business days after the return is processed.

If you encounter any issues or have questions about your return, Old Navy's customer service is ready to help via phone or their online chat service. By understanding and utilizing Old Navy’s return policy, you can shop with confidence, knowing you have the flexibility to return items if they don’t meet your expectations. Always check their website for the most current return guidelines.