General Discussion

A questionable butterfly

People

Cavinpakar
Markjones918
Jej67@hotmail.co.uk
hyde
davidmalan777
Diana Mond
Hinotekmachines
jc
Pamhamill57
Websitebuilderprofessional
348
15
UPWITHIT
UPWITHIT
10 Sep 2017 11:24

Do you Trust your Doctor ?????.

leatash
leatash
10 Sep 2017 12:09

100% My Doctor is amazing and has been for many many years i have recently thought of moving back north and the only thing that stops me is having to change Doctors. I think we are very lucky in Dawlish to have the Barton Surgery.

7 Agrees
Diana Mond
Diana Mond
10 Sep 2017 16:24

Well said Leatash. 

1 Agree
burneside
burneside
10 Sep 2017 16:57

Barton surgery, and Torbay hospital in particular are not fit for purpose.

2 Agrees
monty
monty
10 Sep 2017 17:45

You want to thank your lucky stars you have a surgery and hospital. Try living in America or New Zealand wher you have to pay for everything. God bless our NHS.

 

4 Agrees
burneside
burneside
10 Sep 2017 17:51

We pay through the nose for the NHS via our taxes.  And then it fails us miserably.

3 Agrees
DEEDOODLE
DEEDOODLE
10 Sep 2017 18:13
Diana Mond
Diana Mond
10 Sep 2017 19:46

Sorry to butt in, but it's the government that's killing the NHS. It's as simple as that. And it won't get any better when Theresa May and/or her cronies, privatises the NHS and paves the way for her friends at American private healthcare firm Kaiser Permanente to take over. 

vicks
vicks
10 Sep 2017 20:35

I have moved to Dawlish recently from a city where we had to wait up to three weeks for a non emergency GP appointment. To get an emergency one, you, or in my case a non sick member of the family had to visit the surgery dead on 8.30 a.m. because you could never get through on the phone. I have nothing but praise for the Barton Surgery. Appointments have been easy to obtain, and all the staff we have dealt with have been so helpful and thoroughly professional. I shall shortly experience Torbay Hospital, but for now the Barton Surgery has a massive "thumbs up" from us. If any staff there are reading this....THANK YOU.

3 Agrees
Cassandra
Cassandra
10 Sep 2017 20:59

Be grateful that you have a doctor - there have been reports that in some parts of the country doctors have closed their lists to new patients.

2 Agrees
warrendunes
warrendunes
10 Sep 2017 21:45

There are good doctors at the Barton Surgery, and there are poorly performing doctors at the Barton Surgery. The good doctors are listeners and follow-up on their patients at an appropriate level following NICE guidelines, but there are poorly performing doctors who cause added burden to the paramedic service (who mop up the mess after-hours, along with the walk-in centres). Poorly performing doctors have misdiagnosed three members of my family, and one has even challenged the consultant's diagnosis which led to him receiving a fierce letter from the specialist about his arrogance. Poor quality care has caused the following problems in my family:

 

Failure to diagnose cancer for 2 years, and treating it as an alternative benign condition despite symptoms. Diagnosed eventually at terminal-stage when it was too late to treat it, and still took Barton Surgery weeks to pass the news onto the patient and get him into oncology care. Dreadful service.

GP failed to call to see above patient as an emergency. When he failed to come as promised, a paramedic was called out who marched into his clinic and shouted at him for leaving a patient in such a state.

District nurses altered above patient record to claim that relatives had refused access to the patient when they called. This was because their standards of care had been negligent to the point of needing to get him admitted to hospital to treat infections. They hadn't turned up for weeks. His patient paper records then went 'missing' and were replaced with new documents erasing all these comments.

Challenging my son's life-threatening diagnosis despite multiple emergency admissions. Neurologist was shocked by standards of GP care.

Failing to diagnose genetic illness in myself and my children, despite obvious symptoms. Very dismissive and keen to hand out opiates as a 'remedy'. Took a specialist 2 minutes to spot and diagnose the problem.

 

Had some good experiences with health professionals at the practice, and we should all value a public sector health service that provides much care free to the community.  I think we all have a duty as patients to be vigilant and responsible for our own health, and to have the confidence to challenge poor quality care, as well as commend excellent care when we find it. We should also realise that health professionals are human, prone to mistakes and working under considerable stress within a framework of clinical guidelines, budget cuts and increasing patient expectations.

 

flo
flo
11 Sep 2017 10:19

I think there's good and bad doctors, there's definitely ones I avoid!  The main issue for me is the limited time they have to deal with a problem which can mean missing things.  Follow ups are also not great and in some places non existent when there's a serious medical condition.  There's a discrepancy between what the pharmacist tells people should be happening (yearly blood tests) v what you will actually get.

That said, I've had a couple of emergencies with children where they've been fantastic and very quick acting.

Brooklyn Bridge
Brooklyn Bridge
11 Sep 2017 11:30

When my Wife and I signed up at the Barton Surgery we were assigned a particular doctor. On our first visit we arrived some 15 minuets before our appt. then we waited another hour. When we were called in to the consulting room the doctor who I will not mention told my wife and I we had five minuets to explain our problems as the doctor was running late so be quick. That's what we were told, believe me that we had a few words for this doctor and this was directed at the doctor. There is only one doctor there that takes the time to listen and act.

3 Agrees
monty
monty
11 Sep 2017 20:53

I would like to point out. 348 patients didn't turn up for their appointments in August.

2 Agrees
DEEDOODLE
DEEDOODLE
12 Sep 2017 09:52

@monty - and i have said in the thread below. what has been done to resolve the issue caused by patients, especially repeat offenders, not turning up for their appointments/cancelling them?

 

All well and good using that as an excuse, but it is just poor management by the surgery not to rectify this issue, which is well in their power to resolve quickly.

 

http://dawlish.com/thread/details/45414

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