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Dawlish News

flo
flo
03 Aug 2015 20:40

South West Water are currently working to repair this. For more info - http://waterlivewidget.southwestwater.co.uk/Info/71771

ZIGGY
ZIGGY
03 Aug 2015 20:52

Thanks flo that explains why there's just a trickle of water coming from the taps.

flo
flo
03 Aug 2015 22:46

*Update*

Supplies in this area may be disrupted as we are currently doing urgent repairs.

We expect the disruption will last for around 5-6hours and the water will be back on by 12:00am 04/08/15

We would like to thank you for your patience and apologise for any inconvenience caused.

flo
flo
04 Aug 2015 09:23

*update 09:00am 04/08/2015*

South West Water is aware that some customers are experiencing discoloured water in your area. If your water is discoloured, please run your cold kitchen tap until clear. This could take up to 2 hours.

We have despatched inspectors to the area to carry out flushing of the mains.

We will provide further updates as soon as possible. We apologise for the inconvenience caused.

 

Duckileaks
Duckileaks
04 Aug 2015 11:02

Seriously?! Run your cold tap for 2 hours - will they refund those of us on water meters for the water used?

User 4549
User 4549
04 Aug 2015 11:13

Duckileaks,

 

Apply for a rebate, as I did a few years ago when this happened like you I had a meter and they discounted the bill

OurSoul
OurSoul
04 Aug 2015 11:25

How much was your rebate?

flo
flo
04 Aug 2015 12:32

Final message just received to confirm all sorted.

 

@Duckileaks i know it says up to  2 hours but we ran ours for less than 10 mins and it cleared

Mcjrpc
Mcjrpc
05 Aug 2015 00:01

On average a tap uses 8-12 litres per minute so at full blast for two hours the usage would be 1.44 cubic metres, a cost of £3.42 (or if your water went clear after 10 minutes, that's 29p).   

OurSoul
OurSoul
05 Aug 2015 09:26

The foaming-at-the-mouth phone call to the SWW call centre demanding a rebate would probably cost more than the rebate's worth then! Thanks Mcjrpc (and welcome back). 

Mcjrpc
Mcjrpc
05 Aug 2015 18:07

Thank you OurSoul.  You forget SWW has an 03 number so if you've got free minutes tariff, it won't cost.   Plus you get free on hold music while you wait to get through. 

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